Flashcards are a tried-and-true tool for mastering the ServiceNow Certified System Administrator (CSA) exam—especially for memorising terminology, configurations, modules, and table relationships. They’re the perfect format for quick recall and spaced repetition, helping you solidify knowledge in short, intense study sessions.
Top CSA Flashcard Resources (Free & Paid)
1. Quizlet – Popular Community Decks
- Examples: “ServiceNow CSA Exam Flashcards” (~150 reviews with 4.7★ avg) Quizlet+13Quizlet+13Brainscape+13
- Pros: Easy to use, mobile-friendly, ready-made content
- Cons: Risk of outdated or incorrect cards; some decks require passwords or restrict access
- Best for: Quick reviews, beginners wanting a ready-made starting point
2. Anki – Customisable & Powerful
- Community decks: e.g., “ServiceNow Fundamentals deck” based on official course RedditQuizlet+13Anki Forums+13Quizlet+13
- Pros: Spaced repetition algorithm, supports rich formatting and scheduling
- Cons: Steeper learning curve; mobile app is paid (~$25), desktop/web version is free Brainscape
- Reddit insight: “Anki is free if you are using the desktop version or web version… Overall, I’ve been using Anki going on 2 years. Hasn’t failed me at all.” Reddit
- Best for: Students who want control and quality over content, and are committed to learning the tool
3. Cram.com – Jonathan Hullah’s Flashcards
- Shared by Jonathan Hullah (CSA pass Jan 2024) ServiceNow+2ServiceNow+2LinkedIn+2
- Pros: Well-structured by exam “Learning Domains,” 280 cards covering all areas
- Cons: Basic formatting, navigation through Cram’s site
- Best for: Those who want a blueprint-aligned, comprehensive resource for CSA prep
4. Brainscape – Spaced Repetition Platform
- Decks available: Several CSA decks with 60–400+ cards Anki Forums+2ServiceNow+2Reddit+2ServiceNow+3LinkedIn+3Reddit+3
- Pros: Clean UI, mobile and web sync with spaced-repetition structure
- Cons: Free tier is limited; content quality varies by deck
- Best for: Users seeking a polished flashcard experience with effective algorithmic review
5. Paid Resource: Amazon E‑book Flashcards + Practice Test
- Product: ServiceNow Certified System Administrator Flashcards + Practice Test (4.2★, 26 reviews) Quizlet+15Amazon+15Quizlet+15
- Pros: Convenient printable format; includes practice questions
- Cons: Static—a one-off download; no updates, and moderate review count
- Best for: Learners who want an offline set with test-style questions
Comparison Overview
Resource | Cost | Strength | Weakness | Ideal For |
---|---|---|---|---|
Quizlet decks | Free | Quick access, lots of content | Inconsistent quality | Fast review & beginners |
Anki (community decks) | Free/Paid | Powerful review algorithm | Setup time, learning curve | Committed, self-driven learners |
Cram.com (Jonathan’s decks) | Free | Blueprint-aligned, thorough | Basic UI | Structured, domain-focused review |
Brainscape | Free/Paid | Smart intervals, nice UI | Limited free access, deck quality var. | Users liking polished UX & spaced mode |
Amazon e-book deck + tests | Paid (~Amazon price) | Includes test questions | Static content, moderate coverage | Learners wanting a physical/printable set |
Tips to Create Your Own CSA Flashcards
- Follow the Official Exam Blueprint
- CSA covers 6 Learning Domains (e.g., Platform Overview, Configuration, Database, etc.). Make one deck per domain.
- Use Clear Q&A Format
- Front: “What default roles include the ‘delete’ permission?”
- Back: “admin, security_admin, itil_admin, itil” — keep answers concise.
- Cater to Your Weak Spots
- After labs or practice tests, create cards for any questions you got wrong or felt shaky on Reddit+10Amazon+10LCF Oregon+10LinkedIn+1Reddit+1ServiceNowYouTube+1Amazon+1ServiceNow+1LinkedIn+1Brainscape.
- Leverage Good Tools
- Use Anki for serious timed repetition, or Quizlet/Cram for fast creation and more visual formats.
- Add Context When Needed
- If a term relates to a table, form, or UI action—add a screenshot or note of where it lives in-platform.
- Review Smartly
- Study regularly, spaced out over weeks. Drill tougher cards more frequently, “retire” mastered ones.
Final Thoughts
- Best free options: Anki (power), Jonathan Hullah’s Cram sets (breadth), Quizlet (speed).
- Paid option: Amazon e‑book flashcards with practice tests—good for offline use.
- Top pick: Anki + Jonathan’s decks combine structure and recall power.
Finally, flashcards alone aren’t enough. Pair them with hands-on labs, practice tests, and ServiceNow documentation review to build deeper understanding. Build your own cards aligned with exam domains. It’s both an act of learning and memorisation. Good luck; you’ve got this!